Decoda Help Center

Run your clinic with confidence.

Step-by-step guides and reference for every part of Decoda — from the front desk to the treatment room to the back office. Find your role, get going in a day, and go deeper whenever you need to.

New employee? Start your first 24 hours Setting up a new clinic

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The Decoda calendar showing a week of clinic appointments

## New to the team? Start with your role Pick the role that matches your job to get a guided walkthrough of your first 24 hours on Decoda. Find patients, book appointments, take payment, and answer messages. Run your calendar, document visits, prescribe, and complete exams. Track performance, pay staff, plan shifts, and tune your AI assistants. ## Explore by area Patient records, charts, documents, importing, and merging. The calendar, booking appointments, blocks, shifts, and self-scheduling. Checkout, charges, invoices, superbills, commissions, and staff pay. AI Scribe, manual notes, attachments, doses, and sign-off. Build forms, send them to patients, and review submissions. Two-way texting, calls, AI responses, blasts, and cohorts. Track stock, purchase orders, suppliers, and medications. Dashboards for appointments, revenue, patients, and providers — plus Ask Decoda. Locations, users and roles, services, payments, AI assistants, and more. Definitions for the terms you'll see across Decoda. ## For developers Authenticate, call endpoints, and integrate Decoda with your own systems. Quickstart, webhook events, and embedded payment flows.