> ## Documentation Index
> Fetch the complete documentation index at: https://docs.decodahealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Patient Self Check-In

> Set up a kiosk where patients check themselves in for today’s appointment.

The patient self check-in page is a kiosk you can run on a tablet at your front desk. Patients verify who they are, see their appointment for the day, and tap to check themselves in — no staff needed. Their arrival shows up on the [Daily Dashboard](/modules/check-in/dashboard) and the calendar's Patient Status panel right away.

## Set Up the Kiosk

Open a browser on the tablet (or device) you want to use as the kiosk and go to:

```
https://<your-clinic-domain>/patient-check-in
```

Leave the page open and facing the waiting room. The page shows your clinic logo and a large **Tap to check in** button, so patients can start on their own.

<Note>
  The kiosk signs the patient out automatically after a short period of inactivity — and sooner once they've checked in — so the device is ready and private for the next patient. There's nothing for staff to reset between patients.
</Note>

## What the Patient Does

<Steps>
  <Step title="Tap to check in">
    The patient taps **Tap to check in** on the welcome screen.
  </Step>

  <Step title="Verify their identity">
    A sign-in window opens. The patient confirms their phone number and enters the code texted to them, or signs in to the patient portal. This matches them to their chart.
  </Step>

  <Step title="Find today's appointment">
    After verifying, the patient sees a greeting and a card for each appointment they have today — with the time, service, provider, and location.
  </Step>

  <Step title="Tap “I’m here”">
    The patient taps **I’m here** on the appointment card. The card switches to **You’re all set!** and asks them to have a seat. Their check-in appears on the dashboard and calendar for staff.
  </Step>
</Steps>

## When Check-In Is Available

The **I’m here** button is only active within an hour of the appointment time. Outside that window the patient sees a helper message instead:

* Before the window — **Check-in opens in N minutes**, or **Check-in opens 1 hour before your appointment**.
* After the window — **The check-in window has passed. Please see the front desk.**

If a patient has no appointment today, the page tells them so and directs them to the front desk. A **Not you?** button lets a patient sign out if the kiosk is showing someone else.

## Forms Must Be Done First

If the appointment's service has required intake forms, the patient can't check themselves in until those forms are complete. The card shows **Complete your forms to enable check-in** with a link to finish them. Once every required form is submitted, the **I’m here** button activates.

This gate applies to patient self check-in (kiosk and patient portal). Staff can still mark a patient **Checked In** from the calendar or patient sidebar even when required forms are outstanding — use the [Daily Dashboard's](/modules/check-in/dashboard) **Send Form** action to push the forms to the patient first if you want them completed before check-in.