Patient Engagement

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Overview

Our Patient Engagement platform centralizes all patient communications while automating routine interactions. This creates a seamless experience for both patients and staff, leading to improved satisfaction and practice efficiency.

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Key Features

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Unified Communication Hub

• Centralized inbox for all patient messages
• Two-way SMS and email communication
• Digital and paper mail handling
• eFax integration

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Automated Interactions

• Smart response system
• Appointment reminders
• Balance notifications
• Follow-up scheduling

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Review Management

• Automated review requests
• Response templates
• Reputation monitoring
• Patient feedback analysis

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Patient Portal

• Secure messaging
• Document sharing
• Appointment management
• Payment processing

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Getting Started

Learn how to:

• Set up communication channels
• Configure automated responses
• Manage patient reviews
• Monitor engagement metrics