How can we help?

New here? Start with your job

• Front desk10 steps · about 30 minutes · videosFind patients, book appointments, take payment, and answer messages.
• Provider8 steps · about 30 minutes · videosRun your calendar, document visits, prescribe, and complete exams.
• Owner and admin8 steps · about 30 minutes · videosTrack performance, pay staff, plan shifts, and tune your AI assistants.
• Opening a new clinicFirst-time setup checklistLocations, services, payments, users, and everything else before day one.

Browse by area

• PatientsRecords, charts, documents, importing, and merging
• SchedulingCalendar, appointments, blocks, shifts, self-scheduling
• Billing and paymentsCheckout, charges, invoices, superbills, staff pay
• Notes and scribeAI Scribe, manual notes, attachments, doses, sign-off
• Forms and intakeBuild forms, send them, review submissions
• CommunicationsTexting, calls, AI responses, blasts, cohorts
• Check-in and front deskDashboard, self check-in, clock-in, shifts
• Patient portalWhat patients see, messages, photos, permissions
• Care plansMulti-step plans, statuses, and progress
• LabsOrdering, results, and on-site collection
• E-prescribingPrescribing and pharmacy setup
• InventoryStock, purchase orders, suppliers, medications
• AnalyticsDashboards, scheduled reports, and Ask Decoda
• AccountingCash and accrual, revenue recognition, patient credit
• Growth and leadsPipelines, referrals, and campaigns
• WhisperThe AI assistant that answers the phone
• Notifications and tasksAlerts, bells, and task lists
• Usage and subscriptionYour plan, usage, and invoices from Decoda
• Settings and org setupLocations, users and roles, services, payments, AI
• GlossaryDefinitions for the terms you’ll see across Decoda

What’s new

• September 14, 2026Printable clinical notes, banked checkout units, portal messaging, scheduled dashboards, role-scoped API keys
• September 10, 2026On-site lab labels, InBody scans in charts, documented work into checkout, shared-device form protection
• September 6, 2026Analytics, billing, forms, and communications improvements

Building an integration? See the API reference and the webhook and embed guides.