Updates
Roadmap
Upcoming features and improvements planned for the Decoda Health platform
Want to influence our roadmap? We love hearing from our users! Contact us at
founders@decodahealth.com with your
suggestions.
Q1 2025
Front Desk Automation
We’re introducing AI-powered tools that will transform how your front desk handles patient communication and daily tasks.Smart Text Templates
Smart Text Templates
Speed up patient communications with dynamic text templates that automatically
pull in patient information:
- Use shortcuts like “@name” or “@balance” to insert patient-specific details
- Quick-access templates for common scenarios (appointment reminders, balance updates)
- Preview messages with real patient data before sending
- Save and share templates across your team for consistent messaging
Bulk Patient Communications
Bulk Patient Communications
Save time by sending messages to multiple patients at once, perfect for
appointment reminders or balance notifications:
- Send text messages and make calls to multiple patients from one screen
- Choose from pre-built templates for common scenarios (appointments, balances)
- Track message delivery and call status in real-time
- Filter patients by appointment date, balance due, or other criteria
Smart Billing Suite
Coming in early 2025, a complete reimagining of medical billing that brings intelligence and automation to every step of the process.Smart Invoicing Hub
Smart Invoicing Hub
A completely redesigned billing experience that intelligently handles patient
communications and payments:
- Smart Payment Processing: Automatically charge cards on file with patient approval
- Intelligent Communication Flow: Reach patients through their preferred contact method (email → text → call → mail) until successful
- Automated Workload Management: Evenly distribute billing tasks across your team’s shifts to prevent overwhelming your billing department
- Flexible Patient Management: Pause and resume billing workflows based on patient requests or communication status
Bulk Data Import Tools
Bulk Data Import Tools
Easily migrate your existing patient and billing data into Decoda:
- Upload patient lists and charge data via CSV
- Preview and validate data before importing
- Smart duplicate detection and error prevention
- Track import status and resolve issues quickly
Practice Management Tools
New tools arriving in Q1 that will give you unprecedented control and visibility into your practice operations.Drag-and-Drop Calendar
Drag-and-Drop Calendar
A more intuitive way to manage your practice’s schedule:
- Reschedule appointments by dragging them to new time slots or providers
- Create new appointments by dragging across available time slots
- Quick-view provider availability when moving appointments
- Instant conflict detection when rescheduling
Role-Based Analytics Dashboards
Role-Based Analytics Dashboards
Customized dashboards for each role in your practice, providing instant
insights into your areas of responsibility:
- Front Desk Dashboard: Track call/text volumes, response times, and appointment metrics
- Billing Dashboard: Monitor payment processing, outstanding balances, and collection rates
- Scheduling Dashboard: View provider utilization, no-show rates, and booking patterns
Self-Service Configuration
A new suite of tools that will make it easier than ever to adopt and configure Decoda’s features independently.Self-Service Module Setup
Self-Service Module Setup
Get started with new Decoda features instantly, without waiting for support:
- Step-by-step setup wizards for each module (Front Desk, Billing, etc.)
- Interactive configuration guides with best practices
- Automatic validation of your setup
- Instant access to new features once configured
Q2 2025: EHR & Workflow Automation
Clinical Tools & Automations
Building on our practice management foundation, we’re introducing powerful clinical tools and custom automation capabilities to streamline your workflows.ePrescribe Integration
ePrescribe Integration
Streamline your prescription workflow with our integrated ePrescribe system:
- Send prescriptions directly to patient’s preferred pharmacy
- Access comprehensive medication history
- Receive automatic drug interaction alerts
- Track prescription status and refill requests
Lab Orders & Results
Lab Orders & Results
Manage your lab workflows efficiently with digital ordering and results:
- Order labs electronically from major laboratories
- Track pending orders and receive results digitally
- Automatically notify patients of results
- Maintain digital records of all lab interactions
Smart Practice Automations
Smart Practice Automations
Create custom workflows that automatically respond to events in your practice:
- Configure automated patient communications based on specific triggers
- Set up after-hours emergency notifications
- Create custom follow-up sequences
- Examples:
- Send appointment cancellation confirmations
- Trigger staff notifications for urgent calls
- Schedule follow-up reminders after visits
- Route after-hours calls to on-call providers
All automations can be customized with conditions and delays, allowing you to
create sophisticated workflows that match your practice’s needs.
Q3 2025: AI-Powered Revenue Cycle Management
Building on our AI foundation and front desk automation, we want to revolutionizing how practices handle insurance billing. By connecting every patient interaction with intelligent billing processes, we’re solving the fundamental issues that have plagued medical billing for decades.Intelligent Insurance Processing
Our AI analyzes every patient interaction to ensure accurate billing from the start. The system continuously monitors patient interactions, automatically verifying and updating insurance information in real-time during scheduling and registration. When discrepancies are found in demographics or coverage details, the AI proactively flags and corrects these issues before they impact billing. This constant verification process ensures that your practice always has the most up-to-date and accurate patient information.AI-Enhanced Medical Coding
Gone are the days of piecing together billing information from scattered sources. Our AI system now intelligently analyzes all patient interactions - from front desk communications to clinical notes - to build a complete picture of each visit. It identifies billable interactions automatically and suggests appropriate codes based on the full context of patient care. The system learns from your coding patterns over time, becoming more accurate and aligned with your practice’s specific needs.Predictive Claim Management
We’re introducing a proactive approach to claim management that stops denials before they happen. Our AI reviews claims before submission, checking for missing information, compliance issues, and other common denial triggers. Using patterns learned from millions of claims, it predicts potential issues and suggests specific corrections to maximize acceptance rates. This predictive approach dramatically reduces denial rates and accelerates reimbursement times.By connecting front desk AI with billing processes, we’re creating a system
that captures and verifies critical information at every step, dramatically
reducing the errors and delays that typically plague insurance billing.
This roadmap represents our planned features and improvements. Timing and
specific features may evolve based on customer feedback and industry needs.