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Ingenico Lane/3000 User Manual

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Setting up the Device

This section provides information for getting started with the Ingenico Lane/3000.

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What’s in the Box?

  • Ingenico Lane/3000 terminal
  • Ingenico Multipoint Interface Cable
  • Ingenico power supply

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Initial Setup

1

Power Connection

  • Plug the power supply connector into the jack on the Multipoint Interface Cable.
  • Connect the Multipoint Interface Cable into the Multipoint Port on the underside of the terminal.
  • Plug the power supply adapter into an available power outlet.
2

Network Connection

  • Connect the other end of the Multipoint Interface Cable to an Ethernet port (router, modem, wall jack, etc.).
  • Note: This version of the Ingenico 3000 does not support Wifi connectivity.

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Powering on and Registering the Terminal

1

Initialize

Once power is supplied, the initialization process begins.

2

Establish Connection

After establishing its IP Address, the terminal starts the registration process.

3

Register Device

The terminal will display a four-digit code. Follow the steps as per your platform when instructed to provide a registration code.

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Entering Text Using the Multi-Tap Method

  • Each number key represents a set of letters. Pressing the key multiple times will cycle through the numbers and letters.
    • For example, pressing 2:
      • Once enters the number 2.
      • Twice enters a lowercase a.
      • Three times enters a lowercase b.
      • Four times enters a lowercase c.
      • Five times enters a capital A.
      • Six times enters a capital B.
      • Seven times enters a capital C.

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Troubleshooting

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Restart Your Terminal

There are two ways to restart your terminal:

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Option 1: Soft Reboot

Access the Admin Menu and select the Restart Terminal option.

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Option 2: Hard Reboot

Press and hold the ., #, * key and < (yellow key) simultaneously until the device powers off.

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Device Disconnected

If your device becomes disconnected, verify the following:

  • Ensure you are using the provided multi-point mono connector (Ethernet) cable and power supply.
  • Check that the Ethernet jack on the multi-point mono connector cable is securely plugged into your router, modem, networking switch, or Ethernet wall jack.
  • Verify that the Ethernet port being used has access to the Internet and that your internal network allows Integrated Terminal connections.
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