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Check-In Dashboard

The Dashboard provides real-time patient check-in status and flow tracking. View today’s appointments, check in patients, and monitor wait times.

Dashboard Overview

Waiting

Patients checked in awaiting appointment

In Room

Patients currently in appointment

Completed

Finished appointments today

View Today’s Appointments

1

Navigate to Dashboard

Go to Check-InDashboard
2

View appointment cards

Each card shows patient, time, service, and status
3

Filter by provider/status

Use filter controls to narrow the view

Check In Patient

1

Find appointment

Locate the patient’s appointment card
2

Click Check In

Button on the appointment card
3

Confirm check-in

Status changes to “Checked In” with timestamp

Update Status

StatusAction
Check InMark patient as arrived
In RoomMove patient to appointment
CompleteFinish the appointment
No ShowMark patient as no-show

View Wait Times

The dashboard displays:
  • Average wait time for the day
  • Current wait time per patient
  • Color coding for long waits
Patients waiting longer than the threshold may trigger alerts.

Troubleshooting

IssueSolution
Appointments not showingCheck date and location filters
Can’t check inVerify appointment is for today
Status won’t updateCheck permissions