Skip to main content

Patient Upload

Bulk import patients from a CSV file. Map columns to fields and review before importing.

Upload Process

1

Download template

Click Download Template for required format
2

Prepare your data

Fill in the CSV with patient information
3

Upload file

Drag and drop or click to select file
4

Map columns

Match CSV columns to patient fields
5

Preview

Review parsed data before import
6

Import

Patients created in system

Required Fields

FieldFormat
First NameText
Last NameText
Phone OR EmailValid phone or email

Optional Fields

  • Date of Birth (YYYY-MM-DD)
  • Gender
  • Address
  • Insurance
  • Custom fields

Handle Duplicates

Skip

Don’t import if match found

Update

Update existing record with new data

Validation Errors

Common errors and fixes:
  • Invalid phone format → Use format: +1234567890
  • Invalid email → Check @ and domain
  • Missing required field → Ensure name is filled
Start with a small test file to verify your mapping before large imports.

Troubleshooting

IssueSolution
File rejectedCheck CSV format, encoding
Column not mappingVerify column headers
Import failedCheck validation errors