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What is the Patient Portal: The patient portal is a secure area where your patients can sign in to view their appointments, complete forms, and manage their account. Patients access it via a link unique to your clinic (e.g. app.decodahealth.com/your-clinic/patient-portal).
The patient portal lets patients create an account, sign in, and manage their own information. It is designed for patients, and clinic staff can also access it when they are linked to a patient record for that clinic.

Dashboard

Calendar view, upcoming appointments, pending forms, and quick actions.

Appointments

View upcoming and past appointments, and cancel if needed.

Forms

Complete pending forms and view previously submitted forms.

Profile

View and update personal information on file with the clinic.

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How patients reach the portal

Patients reach the patient portal through links sent by your clinic — for example, in appointment confirmations, intake forms, or text messages. The link format is: https://app.decodahealth.com/{your-clinic}/patient-portal Replace {your-clinic} with your clinic name in the web address.

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Sign up and sign in

Patients can:
  • Sign up with email and password — requires first name, last name, phone number, email, and password
  • Sign in with their email and password
  • Sign in with Google if their clinic has Google sign-in enabled
  • Reset their password using the “Forgot password?” link

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Security and eligibility

  • Clinic staff can sign in to the patient portal with their work account and access it as a patient at their own clinic.
  • If a patient signs in and no matching record can be found, they are prompted to provide more information before access is granted.