Set Up the Kiosk
Open a browser on the tablet (or device) you want to use as the kiosk and go to:The kiosk signs the patient out automatically after a short period of inactivity — and sooner once they’ve checked in — so the device is ready and private for the next patient. There’s nothing for staff to reset between patients.
What the Patient Does
Verify their identity
A sign-in window opens. The patient confirms their phone number and enters the code texted to them, or signs in to the patient portal. This matches them to their chart.
Find today's appointment
After verifying, the patient sees a greeting and a card for each appointment they have today — with the time, service, provider, and location.
When Check-In Is Available
The I’m here button is only active within an hour of the appointment time. Outside that window the patient sees a helper message instead:- Before the window — Check-in opens in N minutes, or Check-in opens 1 hour before your appointment.
- After the window — The check-in window has passed. Please see the front desk.
