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Ingenico Lane/7000

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What’s in the Box

  • Ingenico Lane/7000 terminal
  • Ingenico Multipoint Interface Cable
  • Ingenico power supply
  • Ingenico Stylus

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Initial Setup

1

Power Connection

  • Plug the power supply connector into the jack on the Multipoint Interface Cable.
  • Connect the Multipoint Interface Cable into the Multipoint Port on the underside of the terminal.
  • Plug the power supply adapter into an available power outlet.
2

Network Connection

Connect the other end of the Multipoint Interface Cable to an Ethernet port (router, modem, wall jack, etc.).
3

Stylus Attachment

Attach the stylus to your device using the provided two-sided tape.

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Connecting to Wi-Fi

1

Access Admin Menu

On the pin-pad, press 2634 (the screen will change. If it does not, retry until you see the new screen).
2

Enter Function Mode

Press the F key (located below the number 7).
3

Prepare for Input

Use your finger or the included stylus for input on the screen.
4

Navigate to Wi-Fi Settings

Navigate to Tetra Admin > 4-Configure Wi-Fi > 2-Scan Networks.
5

Select Network

Select your wireless network after the scan is complete.
6

Enter Password

Enter the password using the alphanumeric keypad or touch screen. The keypad uses T9 entry. Pressing each key more than once cycles from numbers to lower case letters to upper case letters.
7

Complete Setup

Press the green circle/enter key to complete the setup.
8

Confirm Connection

Confirm the connection by pressing the green button again on the pin-pad.
9

Return to Home

Press the red X 4–5 times to return to the home screen.

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Powering On and Registering the Terminal

1

Initialize

Once power is supplied, the initialization process begins.
2

Establish Connection

After establishing its IP address, the terminal starts the registration process.
3

Register Device

The terminal will display a four-digit code. Use this code when registering the device in Decoda.

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Entering Text Using the Multi-Tap Method

Each number key represents a set of letters. Pressing the key multiple times will cycle through the numbers and letters. For example, pressing 2:
PressesCharacter
12
2a
3b
4c
5A
6B
7C

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Troubleshooting

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Restart Your Terminal

There are two ways to restart your terminal: Soft Reboot: Access the Admin Menu and select the Restart Terminal option. Hard Reboot: Press and hold the ., #, * key and < (yellow key) simultaneously until the device powers off.

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Device Disconnected

If your device becomes disconnected, verify the following:
  • Ensure you are using the provided multi-point mono connector (Ethernet) cable and power supply.
  • Check that the Ethernet jack on the multi-point mono connector cable is securely plugged into your router, modem, networking switch, or Ethernet wall jack.
  • Verify that the Ethernet port being used has access to the Internet and that your internal network allows Integrated Terminal connections.

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Command Cancelled Error

Check that the stylus is securely connected to the terminal. Without a connected stylus, the terminal aborts the signature process with a “Command Cancelled” error.