Navigate to Settings > Preferences to access all the options described on this page. These settings only affect your own account — they do not change anything for other staff members or patients.
Theme
Pick a visual theme to change the overall look of the platform. You can choose from preset themes or create a custom color scheme. Your selection applies immediately and only affects your account.Appearance
- Show IDs: Turn this on to display ID numbers on every item throughout the platform. This is useful when working with support or referencing specific records.
- Transparency: When turned on, panels and overlays use translucent blur effects. Turn this off if you notice lag or visual glitches, which can happen on some older devices.
Display Timezone
Override the timezone used for displaying dates and times across the platform. When set, all times are shown in the selected timezone instead of your browser’s timezone.- Use the timezone selector to choose a timezone.
- Once a timezone override is set, a Reset to browser timezone button appears. Click it to clear the override and go back to using your browser’s timezone.
Sign Off
This section is only visible if you have the Sign off notes permission.
- Auto sign-off notes: When turned on, newly created notes are automatically signed off. Turn this off if your workflow requires a manual review step before signing off.
Notes
- Auto-filter notes to my notes: When turned on, the Notes page automatically filters to show only your notes. Turn this off to see all notes by default.
Calendar
The Calendar section has the most options. These control how your calendar looks and how scheduling behaves.Display Options
- Show Weekends: Turn this on to include Saturday and Sunday columns in the calendar view.
- Show Past Events as Translucent: When turned on, past appointments appear faded so you can focus on upcoming ones.
- Drag to Reschedule: When turned on, you can drag an appointment to a new time right on the calendar in Day or Week view. This setting is saved only on the device you set it on, so your computer and tablet can be different, and it switches back off if you clear your browser data or sign in from another browser. See Reschedule an Appointment for how dragging works.
Calendar Hours
Set which hours are visible on your calendar. Use the Start Time and End Time fields to define the range. For example, setting 8:00 AM to 6:00 PM hides the early morning and late evening hours you do not use. Times are selectable in one-hour increments.Calendar Grid Lines
Choose how frequently grid lines appear on the calendar. Options:Appointment Time Step
Set the time increment used when scheduling appointments on the calendar. This controls the snap interval when you click or drag to create an appointment.Ghost Event
- Show Ghost Event: When turned on, hovering over a time slot on the calendar shows a preview of the appointment that would be created there. The preview duration matches your appointment time step. A live preview is shown on the settings page so you can see what this looks like before turning it on.
Deleted Providers
- Show Deleted Providers: When turned on, deleted and archived providers appear in provider selection lists throughout the platform. This is helpful if you need to view or reference historical data tied to a former provider.
Communications
- Show Messages Box: When turned on, a messages box appears in the bottom-right corner of the screen showing your recent chats. A side-by-side preview on the settings page shows what the screen looks like with the messages box on and off.
- Hide support chat: When turned on, the Decoda support chat widget is hidden from your screen. This only affects your account — other staff still see the widget.
My Suggestions
My Suggestions are your own personal quick-insert snippets — bits of text you type often, like a sign-off, a greeting, or a standard follow-up line. They are private to you: no other staff member sees or can edit them, and they never appear on the clinic-wide Suggestions page. Once you add a snippet, you can drop it into a message anywhere Decoda lets you insert text — chat, patient emails, and while writing notes — by typing @ and picking it from the My Suggestions group. To manage your snippets:- Add: Click Add suggestion, enter a Label (the short name you’ll search for after typing @) and the Content (the text that gets inserted), then click Add.
- Edit: Click the pencil icon on a snippet, make your changes, and click Save.
- Delete: Click the trash icon on a snippet to remove it.